Okay, so up until today the cintiq has been great. Been using it 4-8 hours a day with no problems.
Today however, when I came back I noticed the cintiq screen was black but it was on. I restarted the computer. Still the same.
Afterwards I tried reseating all the cables. I opened up the back panels and reseated those/made sure they were plugged in. When I plug in the DVI cable it briefly shows the screen then goes off.
I tried 2 different DVI ports, both the same thing. To be honest I'm freaking out a little. I've done a little research and can't seem to find anything that I haven't tried.
I checked the power light on the power adapter, it's lit and green.
Checked all the cables, and reseated them to be safe. Including the ones under the panels on the back. Popped off the panels on the arms themselves to make sure the cable wasn't damaged somehow.
Tried different ports on my computer.
Reinstalled the driver.
The buttons seem to work fine on the cintiq (as near as I can tell). The screen will dim on my 2nd monitor when I hit the "i" button and it displays the different zoom/brush size/rotate when I hit those buttons.
Is there anything anyone else can suggest? Everything else I'm finding is saying to speak to my dealer and look into repair/exchange.
This is under a month old and when it stops working abruptly I get more than a little worried. Any ideas people may be able to throw my way would be great.
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Originally Posted by ssandulak
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