Bamboo Create just stopped working?!

**Starsky** · May 21st, 2012, 10:10 AM

My Bamboo create is pretty new, it's only about a month old, and it worked just fine until now. I switched to a temporary laptop with Windows Vista on it (I had Windows 7 on my old one, which crashed) and at first it worked OK- a bit jittery, not as flawlessly responsive as my Intuos4, but still worked fine.

Then, today, it just suddenly stopped working. The light between the buttons doesn't come on. I tried re hooking it in so many times, once or twice the silver light flashed, but the tablet didn't respond to the pen. The more I try re-hooking it the less responsive it becomes. Basically, it's now completely and utterly dead, something I've never experienced before with a Wacom tablet- even my old 1st gen Bamboo Fun is still working!

I tried on a different laptop, with no success. My tablet drivers are updated and everything, so that's obviously not the problem- even when the driver is old, AT LEAST the light comes on, at least the tablet gives SOME sort of sign that it's connected!!

Anyone experienced this? I live all the way in India and tablets are really, really rare and I bought mine online, so warranties and replacements/ refunds are unlikely. Any way to fix this? Could it just be the crappy old computers I have at the moment or is it a tablet problem- considering it worked fine this morning??

**Arshes Nei** · May 21st, 2012, 10:48 AM

Could be the USB port died.

You could also switch the USB cable to see if that's the issue?

**Arshes Nei** · May 22nd, 2012, 10:24 AM

I'm bumping it to ask if you've tried swapping the USB cables to see if that's the culprit?

**Starsky** · May 25th, 2012, 04:14 AM

Originally Posted by Arshes Nei

I'm bumping it to ask if you've tried swapping the USB cables to see if that's the culprit?

Hi, yes, I tried using another USB cable and it worked perfect. Thanks for the reply!

Is the wireless kit any good? Because the other cable I got is too short for comfort.

**Arshes Nei** · May 25th, 2012, 08:53 AM

The wireless is actually pretty good. I use it on my intuos5 It's not bluetooth so it's not slow.

**Firecracker22** · June 19th, 2012, 12:32 PM

Hmm, interesting. I remember looking up on the wireless kit when I purchased my Bamboo Create about a month ago, and reading that the latency was bad. But, I do believe that was because it was bluetooth.

**Arshes Nei** · June 19th, 2012, 01:18 PM

Originally Posted by Firecracker22

Hmm, interesting. I remember looking up on the wireless kit when I purchased my Bamboo Create about a month ago, and reading that the latency was bad. But, I do believe that was because it was bluetooth.

No, it uses the same kit I'm using now. I believe this is just regular RF. Bluetooth should have the advantages of a signal that won't get interference but I remember Mac users complaining a bit about detection I've also heard complaints of lag.

I've not had lag with the wireless kit I'm using - in fact, sometimes the touch ring responds better - God knows why (maybe it's because I can position it better or something)

It's definitely more hassle free than bluetooth discovery.

The only thing is I believe the frequency of the new wireless kits is locked to each kit. (IE if you loose the USB receiver you're gonna have to buy another kit entirely)