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Thread: Cintiq 22 HD Servicing at Wacom Update. Pics included.

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    Jason Ross's Avatar
    Jason Ross is offline Someone's baby daddy Level 8 Gladiator: Thracian
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    Cintiq 22 HD Servicing at Wacom Update. Pics included.

    I made a post in November about blemishes/dirt being under the screen. There were 2 small specks under the glass and what looked like a hair of some sort. After 2 attempts I received a response from Wacom and they wanted to see pictures. After sending the pictures they told me I had to send the Display to their service department on my own dollar ($60 bucks UPS). About 2 weeks later on Christmas Eve it arrived. I opened it up, set it up, and looked at it. and....


    I know some may be saying that it's not really a big deal. For a two thousand dollar piece of hardware, it's not acceptable.
    So I had to ship it back out but at least this time they paid for the shipping. I assume I'll have it back in about 3 days from now. I feel naked with out it. It seems I'm the only one or one of the few who has experienced this problem.
    Last edited by Jason Ross; January 3rd, 2013 at 12:16 PM.
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    i have the same problem.. 2 specks... but no way i'm gonna bother to get that cleaned.

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    No problems with my 22hd at all. I love the darn thing.
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