Gallery update not working

[Baron Impossible]

I can't make any changes to my gallery, since a couple of days ago, not even text. When trying to change text it says "Couldn't save information! Please try again... "

When trying to add an image it says "Unable to insert"

When trying to update an image it says "UPDATE command denied to user 'concept_slave'@'server2.greyskymedia.com' for table 'galleryartistimages'<br>UPDATE command denied to user 'concept_slave'@'server2.greyskymedia.com' for table 'galleryartistimages'<br>UPDATE command denied to user 'concept_slave'@'server2.greyskymedia.com' for table 'galleryartistimages'<br>UPDATE command denied to user 'concept_slave'@'server2.greyskymedia.com' for table 'galleryartistimages'<br>UPDATE command denied to user 'concept_slave'@'server2.greyskymedia.com' for table 'galleryartistimages'"

[Baron Impossible]

Just tried again and it's working OK now - thanks

[Baron Impossible]

Same problem back again

Edit: See it's been reported earlier in this forum (oh, for meaningful thread names...)

[emily g]

Yeah, the gallery seems to be broken. I'm thinking it will be fixed when the site is next updated, but I don't know when that will be. Sorry I can't be more helpful.

[aniruddha]

Does that mean I cannot upload at all if I'm a new user?

[emily g]

You can try it, but I have no idea if it will work for you.

[Illustrium]

Arg! Just made some new images and took down some crappy older ones but now i'm stuck in limbo with an anemic gallery!

please fix this, CA gods

[phoen1x]

I am a new user and havent been able to do a biog or upload any work to my gallery the same text as the previous user 'couldnt save information-please try again'! Very frustrating

[emily g]

I'm sorry, I think it's just broken.

[phoen1x]

Thats Ok Emily, its just frustrating- seems like a good way to showcase your work if operational

[brian_young]

Hi,

I've been having the same problem as well, since March of 2010 til now. After each failed post, there's this msge that says, 'insertion failed. Please try again. If problem persists then contact administrator'- which was where I tried several times already to get a hold of CA's administrator in an attempt to get some answers but they haven't replied to a single one of my msges. It's really get frustrating.

Please if anyone knows what's going on with this issue please do post some information to help shed some light for the rest of us. THANKS!

-B
www.conceptart.org/?artist=brian_young

[NiyanaMae]

If it is known to be broken, why is it not being fixed? Or is it currently being worked on? Are there any status updates on this issue? I keep getting the same "insertion failed" error as Brian_Young.

:/ Sorry, it is just frustrating when you see others galleries and want to setup your own and cannot.

Thanks,
Me

[emily g]

There was a planned update for the site, but I think it has been put on hold because of the TAD startup. That's all I really know about it. I'm sorry for the frustration.

[brian_young]

Hi,

I have to agree with what NiyanaMae said about how frustrating this can be when you can see other peoples' works and being unable to post up your own works to share here on CA.

My next question towards emily g would be: what sort of update is this that you keep referring to that's causing this problem, and why is it being put on hold now - because of a TAD startup - and what is a TAD startup?

I've been wondering to ask about the URL that we keep seeing after each failed attempt to post up works, 'concept_slave'@'server2.greyskymedia.com; is this ongoing problem related to the website/link to greyskymedia.com whatsoever???? The reason is because I went ahead and did a quick google search of that link and what I found was some really shady site. There is this other link that goes on with showcasing the assumed 'crew' associates to greyskymedia.com

Please do offer a better/detailed explanation to this problem other than the 'update' that you've been mentioning, thank you.

[emily g]

At one time, there was a planned update for the site. I haven't heard any more about it, and I think it's been put on hold. That is all I know about it.

TAD stands for The Art Department. It's a new online + real world art school that Jason has been creating with some other art instructors. You can learn more about it in the first section of the forums.

I think starting The Art Department is taking most or all of Jason's time right now, which is why any other updates have been put on hold. I don't know if he is still going to do the updates he planned, or maybe he has something else in mind altogether.

[Arshes Nei]

Out of curiosity, are the Albums in Member's Profile still accessible? If so perhaps just uploading to that for the time being vs the gallery until it is fixed can be a solution. Not the best one of course since it's not part of the top page.

[Fantasio]

even Avatar change isn´t possible since a few month now, deleting older pieces is possible, but updating with new ones, gives the same error than everyone else has mentioned before...
I even had sent a mail to "site-techie" but never got a response...

OK, if its on hold because of the TaD, but there could be at least an official info about that, since the server traffic will be twice the amount if people always try to upload and change 3 times and more instead of only one upload that works.

[Arshes Nei]

Ok for now, I'm going to change Limit on Albums until the Gallery issue is fixed.

The only thing is I have to put certain limits on size of pictures and number of pictures that can be posted into the User Album. However, this is just a temp solution.

[Baron Impossible]

I uploaded to my gallery a couple of days back and it was OK then. Maybe it's intermittant, though, not saying it's fixed.

[emily g]

I'm glad to hear it worked for you, that's encouraging.

[Baron Impossible]

I caught it by surprise. Walked past the PC whistling then wham! I was there, uploading, before it could do anything about it

[Banvivirie]

Please fix this, I have so much to put in my gallery, and I haven't been able to upload for months. I'm sure I'm not the only one.

[Lunarsparks]

I am a relatively new user but have been struggling with this problem for a few months. I have heard so many good things about this site, however, this issue has not filled me with confidence since I cannot share any of my work in a proper gallery.

I'm glad I am not the only one to have this problem. Since I have contacted the moderator (as the error message suggested) and have never received a response.

Something really needs to be done soon to correct this quite glaring problem.

[cwcarterart]

Yes, I dont understand why the admins never respond. Not to be insulting, but it seems rather unprofessional. The gallery is not working at all. You cannot update, add or edit

[emily g]

There is a big update planned for the site, meaning the gallery feature will updated/replaced. I know it's frustrating, but it makes more sense for the programmers to work on the update rather than work on fixing old problems.

[brian_young]

Ok, this really is unacceptable. The way this problem/issue is being handled. The problem is back!!

Please get this fixed once and for all.

[MaartenVC]

I was really interested in putting some work on Conceptart.org, but it doesn't seem to work.
I'll be back next year, to see if the problem is solved...

[Callum_Pringle]

I am having the same problem. Spent a few hours giving you my e-mail and personal details, and getting my gallery done to find that in the end it doesn't work. This website is currently useless to new users. I will probably forget about this place and never come back, useful as it may seem.

[perefim]

A problem unresolved for over 6 months. hmm.. I can do an entirely new website in less than a week.

I wanted to come back to this place, 5 years later now that I am a professional artist, and not some newbie in college with a bucket full of hopes and dreams.

However, not sure there is much to come back to... well, sketch book it is everyone once in a while... so see everyone in another 5?

[emily g]

The issue is not just fixing the gallery. The issue is the site is being completely redesigned. The redesign has taken many, many months and is close to completion.
I know it's frustrating that this issue hasn't been fixed yet, but it's a better use of time for the programmers to work on the new site than to fix an old gallery that is going to be replaced anyway.