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bobm
December 13th, 2002, 06:11 PM
Trying to install Painter 7 into new computer with XP. It seems to install okay, but when I start the program it tells me the program has either been illegally altered or damaged. Install Painter again from the original CD.

Is Painter 7 compatible with Windows XP. Customer Service at Procreate wants me to pay $2. per minute to have the question answered.

bobm

Boom
December 18th, 2002, 11:37 AM
I'm running Painter 7.0 (original ver.) on winxp with no probs what so ever... Dunno whats causing the problems you are facing, but I don't think it's a compability issue...

Hope you get it worked out somehow :)

bobm
December 18th, 2002, 01:20 PM
Hi Peter,

Thanks,

Jinny Brown pointed me in the right direction and here's what happened.

Customer service at Corel put me in touch with their tech support guy.

He knew this to be a common problem. He sent me a file to put in over an existing file and now I'm up and running just fine.

I cannot attach the file to this post, but in case anyone else has this problem, here's the Corel Tech Support email
[email protected]

Regards,
Bob