View Full Version : Painter 8 Academic Install issues
April 9th, 2004, 01:38 AM
I have Corel Painter 8, Academic Full version. I am so anxious to use my WACOM tablet with this program I can't begin to tell you, however... When I go to install it, it begins the install wizard, but then cancels because it states that it was interrupted. I am BESIDE MYSELF. All programs have been shut down, and I have reviewed all my files and find nothing running, and I even attempted stopping services that were running in an effort to assist in whatever the problem might be... to no avail.
I have all the necessary minimum requirements, Windows XP and 192MB RAM... Can someone please offer me some advice? I tried Corel, and because it's academic, they told me that I don't get free support... (how bout that huh?).
I'll try anything, all suggestions welcome.
April 9th, 2004, 04:36 PM
Could it be that you have a screensaver, disk sleep management or anti-virus utility which is interfering with the install?
I have not heard of your specific problem, but you could try searching Corel's Knowledge base and related newsgroups via Google. You can access all of these from my links page (http://homepage.ntlworld.com/david.gell/Pages/Links.html).
April 9th, 2004, 05:34 PM
Thank you so much for replying...
Unfortunately, I've already exhausted that avenue, even to search over the whole internet for any corel/winXP compatibility issues... I've searched endless forums with no luck. I've checked corel as well as microsoft to no avail...
As far as my computer, the sleep mode is disabled, and I've checked all other software to make sure that it's not running, including the virus software. It's a freestanding computer (not connected to the internet) so it's not a virus...
Installation interupted... I don't get it... The only things that I've found remotely similar talk about problems with the msiexec file (which I know nothing about...) I had no idea this would be such a project....
Thank you for any other suggestions, I will certainly re-review all the software and make sure...
April 10th, 2004, 05:02 AM
The only other thing that I can think of is that the install CD is corrupted in some way. Do you have access to a friend's computer on which you could try the install, then un-install if succesful? If you get the same error message on another computer, then I would definately ask for the CD to be replaced.